FAQs

Yes, you’ll always have the same trusted cleaner each visit. This way, you get to know who’s coming into your home and they’ll become familiar with your specific cleaning needs.

You don’t have to sign up for a recurring plan. You can choose a one-time deep clean if that’s what you need. Whether it’s for a special occasion, move in or move out, or just a fresh start, we’re happy to help with single cleaning visits.

Yes, you can request a custom cleaning based on what matters most to you. We’re happy to handle special requests or focus on certain rooms and tasks. Just let us know what you need, and we’ll make sure it gets done your way.

You have plenty of options to choose from. We offer different cleaning packages, à la carte services, and even fully custom plans. Whether you want regular cleanings, a deep clean, move in or move out cleaning, or just help with certain tasks, there’s a choice that fits your needs.

When you schedule a cleaning with us, we’ll match you with a dedicated cleaner who works with you each time. You choose the service and any add-ons you want, and we arrive at your home on the agreed date. We handle everything so you can relax and enjoy a spotless space.

You will have the same trusted cleaner for every visit. This way, you always know who is coming to your home, and your cleaner gets to know your preferences and needs for a more personalized service each time.

You don’t need to do much to prepare. Just pick up any personal items or valuables you’d like out of the way. We bring our own supplies and take care of everything else so you can relax and enjoy the results.

Our prices depend on the size of your home and the type of cleaning you need. We offer different packages and options, so you only pay for what you want. You’ll always get a clear estimate before any work starts, with no hidden fees.

You can pay with cash, check, or most major credit cards. Payment is due on the day your cleaning is done, so there’s no need to pay ahead of time. We do not require a deposit.

You do not need to pay a deposit before your cleaning appointment. You only pay after the service is complete.

Yes, you can set up automatic recurring payments if you have regular cleanings with us. This way, you don’t have to worry about remembering each time—your payment will be taken care of after every visit.

Yes, you can reschedule or change your cleaning appointment if your plans change. Just let us know ahead of time, and we’ll work with you to find a new date that fits your schedule.

If you need to cancel your cleaning at the last minute, we understand that things come up. You won’t be charged a fee for the first last-minute cancellation, but future short-notice cancellations may have a charge. We’ll always do our best to be flexible and understanding.

If you’re not happy with the results, we guarantee to make it right. Your satisfaction is really important to us, so if something isn’t cleaned the way you expected, we’ll come back and take care of it.

Yes, you can feel at ease knowing our cleaners are fully insured. If something gets damaged or broken during your cleaning, we’ll take care of it and make things right.